SALES PROCESS ENGINEERING DEFINITION & OVERVIEW |
Sales process engineering: "Sales process engineering has been described as “the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process". Selden (in Sales Process Engineering: A Personal Workshop ) pointed out that in this context, sales referred to the output of a process involving a variety of functions across an organization, and not that of a “sales department” alone. Primary areas of application span functions including sales, marketing, and customer service. Variations of this brief description are possible, but described as such, the discipline is consistent with other published definitions of engineering and its many well-established branches, but relatively new in its focus.
Since the early 1990s, the primary emphasis of sales process engineering has been on applying relevant engineering tools to the design and improvement of sales, marketing and customer service processes. The upturn in interest in applying a more systematic approach to these areas was spurred by a number of factors, including:
- the advent of portable computing devices, laptop and personal computers in the 1990’s
- the development of software that enabled the creation, connection, and analysis of related databases (e.g., Customer relationship management, Database marketing)
- the relatively large share of expenses consumed by sales, marketing and customer service functions as a proportion of many budgets
- the realization that a careful approach is required in order to get a return (financial or otherwise) on investments in automation
- the recognition that alternatives to automation exist, and that at that very least, a process can often benefit from improvement at little cost through policy, practice, or procedural changes, prior to the introduction of more expensive technology" Reference
We provide translation services for all of the technical fields and functions described here.
|
| SALES PROCESS ENGINEERING TECHNICAL MANUAL TRANSLATION |
Manuals, almost by definition, are technical in nature as they
invariably supply instructions and technical specifications that apply to a particular subject, field, business or profession.
Technical manuals are usually intended for distribution to foreign markets. Foreign countries imply changes to technical specifications (electrical standards,
building codes, to name a few) not to mention the applicability of legal disclaimers, safety requirements, local usage customs, etc. We can assist you with the localization of technical manuals and accompanying specifications. |
|
|
|
| RÉSUMÉ TRANSLATION SERVICES |
When you apply for work put your best foot forward and make a lasting
impression with a résumé that has been translated by an expert who is fluent in your native language and is familiar with the technical language of the field you work in.
Don't settle for anything but the best and allow us to present you in the best possible light. |
| TECHNICAL PROOFREADING SERVICE |
Our proofreading service consists of reviewing any text for errors – hard copy (written documentation) or electronic (e.g. websites, MSWord files, PowerPoint files).The types of errors we look for include: missing words; typos; spelling mistakes; formatting errors; missing or bad punctuation; etc.
The proofreading service is combined with light copy-editing: checking for grammar; improper language usage; run-on sentences; consistency issues; etc. Our objective is to improve the formatting, style and accuracy of your written material without changing the content. |
|
|